FAQ’s
Got questions? Explore our frequently asked questions to find all the information you need about our services.
Ocean Tranquility Mobile spa offers a wide range of beauty services at the comfort of your own space. Services includes, massage, facials, lash extensions, microblading,aesthetic treatments as microneedling, skin peels and dermaplaning, Acrylic nails, sculptured nails, polygel nails, gel nails, manicure, pedicure, waxing services, Brow tinting, Brow lamination, Brow threading and makeup.
We also offer pharmaceutical grade Skincare products (RegimA, which you can purchase directly from us or online . We cater for individuals, couples, kids parties, group bookings, weddings, birthdays, patients in hospitals, families, corporate groups. Whether it’s office space, home, apartment, hotels, hospitals we come to your rescue.
Bookings can be made in different ways,
Firstly you can call us directly through our business number. Secondly you can message us via whatsapp.
We are also reachable through direct Sms as well as requesting a call back.
Bookings can be arranged via email and directly send a message on our website. Upon booking you will be asked to provide your full name, surname, contact and the treatments you would like to book.
We respond as soon as we can, there is no waiting time throughout all our booking platforms.
At Ocean Tranquility Mobile spa you can request a specific therapist or technician.
Ocean Tranquility Mobile spa understands that sometimes schedules change and therefore requests at least 24 hours’ notice when cancelling or rescheduling your appointment. Please note that appointments made within 24 hours may instead be cancelled or modified at least 4 hours prior to the appointment time.
Ocean Tranquility Mobile spa values your time and feels that it is fair to honour the same policies we hold to our clients. Should Ocean Tranquility Mobile spa need to cancel on a client due to unsafe weather conditions, power outages, specialised therapist falls ill, or other unforeseen events, we will contact you to reschedule your booking in a suitable manner.
Why: We want our clients to be educated with the services we provide and the confidence of knowing they have made the best choice.
Who: Our team is highly trained to provide you with the most effective treatments in this fast-growing aesthetic industry. We have the knowledge, education, & training to do so.
How: We have experience, compassion, along with advanced technology, and we are the experts. Together, our clinicians have over 70 years of experience.
No Pressure: We offer a relaxed and no pressure atmosphere.
Education: Our goal is to provide services through education and allow you to make an informed decision.
Safety: We pride ourselves on education, continued training, scope of practices, along with an informed plan & outcome for your safety.
Customer Service: We care about you, build relationships, we are honest, confidential, and with clear communication to deliver results.
Teamwork: We are a team collaborating together, supporting one another, continuously learning to support you in your journey to a healthier, looking good, feeling good state of being.
Collaboration is the key to any successful practice. It is not one person who helps our clients achieve results but our entire team. We all have knowledge to share and we are better together.
We are located at “10C Nola Ave, Buccleuch, Sandton, 2090, South Africa”
And if you have any doubt regarding over location, please contact at :-
1. Call- +27 81 536 8937
2. Email – oceantranquilityms@gmail.com
